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Payroll App - 2020-2021 Pay Summary does not appear

Peter Vohradsky

I have completed all 2020-2021 payroll entries, and processed EOFY on 02 JUL 2021.

On each of my employees, in the "Pay Summary" tab, I see only 2021-2022 and 2019-2020 available as selections. 2020-2021 does not appear.

How do I complete PAYG payment summaries, if I can't see the 2020-2021 Pay summary for each employee?

Comments

Rav

Hi @Peter Vohradsky

There's some info on this in my announcement which I'll link below including an update from last night -

https://community.reckon.com/discussion/8029285/payroll-app-known-issues-2020-21-pay-summary-ytd-tab-terminated-employees-updated-info

Peter Vohradsky

Thanks Rav, I'll stand by to observe progress next week.

Rav

Hi @Peter Vohradsky

Just further to my previous comment, the new update (v2.11.10) for the Payroll App is now available for download from your app store. This will solve the issue of the 2020/21 Pay Summary not appearing in the employee profile.

There's more info in my new announcement below -

https://community.reckon.com/discussion/8029437/payroll-app-update-v2-11-10-2020-21-pay-summary-year-to-date-fix

Peter Vohradsky

Hi Rav, Pleased to report that summaries now show 2020-2021 amounts.

The method of upgrade was a bit obscure, in that you can't see that from the App itself. When I went to App store, and looked at Reckon Payroll - there was an "Update" button, which worked a treat.

Unless you know there is an update available, the App itself does not inform you,. Perhaps something for the developers to add?

Well done, and thanks!😁

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