TFN Declaration and STP

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Hi

I used the electronic TFN Declaration for the first time in July. I ticked the box in the employees file in Reckon and uploaded via STP, however the file status is still 'Pending' on STP whereas every subsequent file that I have uploaded has a status of 'Success'.

I'm not sure if I've done anything wrong or if I was supposed to do anything after submitting the file.

Can someone please help.


Thanks

Lynne

Comments

  • Acctd4
    Acctd4 Accredited Partner Posts: 3,596 Reckon Accounts Hosted Expert Reckon Accounts Hosted Expert
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    No, sometimes a submission can get "stuck" or not complete the process fully but as long as you have been submitting successfully since, that's fine. Once ticked, the TFN Declaration will continue to carry through automatically each submission so no further action is required 😁

    Shaz Hughes Dip(Fin) ACQ NSW, MICB

    *** Reckon Accredited Partner (AP) Bookkeeper - specialising EXCLUSIVELY in Reckon Accounts / Hosted ! ***

    * Regd BAS Agent (No: 92314 015)* ICB-Certified Bookkeeper* Snr Seasonal Tax Consultant since 2003 *

    Accounted 4 Bookkeeping Services

    Ballajura, WA

    shaz@accounted4.com.au

    https://accounted4.com.au

    (NB: Please give my post a Like or mark as Accepted Answer if I have been able to resolve your query as this helps others when seeking solutions!)
  • Kris_Williams
    Kris_Williams Member Posts: 3,494 Reckon Accounts Hosted Expert Reckon Accounts Hosted Expert
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    It was possibly when the ATO was down, as long as you have submitted successfully since you don’t have to worry as the information would have been included in those.

    ‘this is what I do to check figures - I get a payroll totals report from Reckon Accounts that shows each person and the total. Then I go to STP and check the details against my payroll totals report. That way I can see that correct figures have all been imported to Gov Connect

  • Lynne_8946547
    Lynne_8946547 Member Posts: 93 ✭✭
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    Thanks, I'll check my totals 🙂