Incorrect balance in Cash basis report
I have an Other Income account which persistently gives an incorrect value every time I generate a Cash Basis report which uses it, eg Profit and Loss, Transaction Detail by account etc.
It is a refund from a supplier. No GST involved in this particular transaction.
I have entered a Bill Credit dated 30 June. The refund itself came through on 4 August, so I entered a deposit for that date ("From" account was Accounts Payable). Then I went into Pay Bills and marked the two off against each other using the Apply Credit box; also on 4 August. There were other lines on the Bill Credit, but these all posted to other Asset/Liability accounts.
An accruals basis report on that account to the end of June gives the correct value of $19228. The Cash basis report SHOULD be $0, but it keeps coming up as $14036. If I generate a Cash basis report for the following year, the rest of the transaction $5192 shows up then (where the whole transaction should be).
I have tried doing a rebuild (which didn't help).
Does anyone know what might be causing this problem?
Any help appreciated!
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