Run as Administrator but then cant connect to company file.

Steffi1 Member Posts: 13
edited September 2021 in Reckon Accounts (Desktop)

Hi All,

Running - Reckon Acc Enterprise

I have had trouble the past few months emailing statements. After some searching it says to run the company file as "administrator" we have 2 users and 1 is able to change the file to run as administrator and email the statements without a problem.

However, the 2nd user can select run as administrator BUT it does not allow her to find the company file. The pop up message from User Account Control does not pop up to accept "YES" how do I fix this?

(Photo attached) Thanks