Report Error; Reckon Personal Plus 2021

Foile
Foile Member Posts: 2 Novice Member Novice Member

I upgraded to Reckon Personal Plus 2021 in Feb 2021.

Then started to catch up on my personal account from Nov 2020.

Upgrade worked well and importing data from bank account etc all works well , my categories are all there.

Just finished getting all data in correct categories. But when I run the Income/Expense report or any report.

All income from Nov forward is missing and some expenses are missing as well. see extract below. How do I fix this report or is there an update. (noted I didn't find anything online regarding updates to software)


Comments

  • GerryWinter
    GerryWinter Accredited Partner Posts: 1,344 Personal Range Elite Expert Personal Range Expert

    How did you go and do you need help?

    Gerry id 6376

    Gerhard Winter

    Ph. 0418907140

    Reckon Store Next Door

    "Always at your Service"

    Email: gwinter0808@gmail.com

  • Foile
    Foile Member Posts: 2 Novice Member Novice Member

    Hi Gerry

    In the end I had to delete all my saved reports and set them up fresh. That has fixed the issue.

    Not sure as to why the original saved reports didn't take in all data, but the newly setup saved reports are working fine.

    Thanks for checking in.

    Elio