Installing previously used Reckon software on new computer

1389933
1389933 Member Posts: 1 Novice Member Novice Member
in Personal Plus and Home & Business

My technician has installed my original software on new computer. When I try to log in I am asked for a password which I can't remember. When I press on 'Forgot my Password' and try to Submit to get a new one nothing happens. Rang Reckon and spoke to 4 different people, ending up being referred to this site as Reckon does not offer any support!

Can anyone help me?

Comments

  • GerryWinter
    GerryWinter Accredited Partner Posts: 1,372 Personal Range Elite Expert Personal Range Expert

    Are you talking about your own data file or Reckon installation

    Gerry id 6376

    Gerhard Winter

    Ph. 0418907140

    Reckon Store Next Door

    "Always at your Service"

    Email: gwinter0808@gmail.com

  • GerryWinter
    GerryWinter Accredited Partner Posts: 1,372 Personal Range Elite Expert Personal Range Expert

    What version are you on, are you trying to upgrade to 21, call me later today to discuss.

    Gerry id 6376

    Gerhard Winter

    Ph. 0418907140

    Reckon Store Next Door

    "Always at your Service"

    Email: gwinter0808@gmail.com

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