Installing previously used Reckon software on new computer

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My technician has installed my original software on new computer. When I try to log in I am asked for a password which I can't remember. When I press on 'Forgot my Password' and try to Submit to get a new one nothing happens. Rang Reckon and spoke to 4 different people, ending up being referred to this site as Reckon does not offer any support!

Can anyone help me?

Comments

  • GerryWinter
    GerryWinter Accredited Partner Posts: 1,279 Personal Range Expert Personal Range Expert
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    Are you talking about your own data file or Reckon installation

    Gerry id 6376

    Gerhard Winter

    Ph. +61 0418907140

    Reckon Store Next Door

    "Always at your Service"

    Email: gwinter0808@gmail.com

  • GerryWinter
    GerryWinter Accredited Partner Posts: 1,279 Personal Range Expert Personal Range Expert
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    What version are you on, are you trying to upgrade to 21, call me later today to discuss.

    Gerry id 6376

    Gerhard Winter

    Ph. +61 0418907140

    Reckon Store Next Door

    "Always at your Service"

    Email: gwinter0808@gmail.com