I recently updated my Personal Home & Business software to 2021

11711921171192 Member Posts: 4 ✭
in Personal Plus and Home & Business

As in the past, I am having difficulty in restoring my file to the new version.

back up files have an extension .RKN . The restore files keep looking for .QDB files

What is the solution to this on going annoyance!

Comments

  • GerryWinterGerryWinter Accredited Partner Posts: 660 ✭✭✭

    You need to RESTORE the file

    Gerry 0418907140   +61 418907140

    [email protected]

  • 11711921171192 Member Posts: 4 ✭

    Restoring the file is looking fo .QDB files, my backups are .rkn and there is no option to amend to locate .rkn files

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