I recently updated my Personal Home & Business software to 2021

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1171192
1171192 Member Posts: 4 ✭
in Personal Plus and Home & Business

As in the past, I am having difficulty in restoring my file to the new version.

back up files have an extension .RKN . The restore files keep looking for .QDB files

What is the solution to this on going annoyance!

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  • GerryWinter
    GerryWinter Accredited Partner Posts: 1,225 Personal Range Expert Personal Range Expert
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    You need to RESTORE the file

    Gerry id 6376

    Gerhard Winter

    Ph. +61 0418907140

    Reckon Store Next Door

    "Always at your Service"

    Email: gwinter0808@gmail.com

  • 1171192
    1171192 Member Posts: 4 ✭
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    Restoring the file is looking fo .QDB files, my backups are .rkn and there is no option to amend to locate .rkn files

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