I recently updated my Personal Home & Business software to 2021


As in the past, I am having difficulty in restoring my file to the new version.

back up files have an extension .RKN . The restore files keep looking for .QDB files

What is the solution to this on going annoyance!


  • GerryWinter
    GerryWinter Accredited Partner Posts: 1,275 Personal Range Expert Personal Range Expert

    You need to RESTORE the file

    Gerry id 6376

    Gerhard Winter

    Ph. +61 0418907140

    Reckon Store Next Door

    "Always at your Service"

    Email: gwinter0808@gmail.com

  • 1171192
    1171192 Member Posts: 4

    Restoring the file is looking fo .QDB files, my backups are .rkn and there is no option to amend to locate .rkn files