Missing ATO in Customer:Job column of Tax Payable account

Hi Everybody,

When I go to post a BAS payment in Reckon Accounts Plus - Suppliers>Tax Activities>Pay Tax, there should be ATO pre-filled in the Customer:Job column of the Tax Payable account, but there isn't.

It used to be there when I was on the 2012 version, but somehow disappeared. To save this post, I now need to drop down the Account menu, pick any other account and then repeat process, picking Tax Payable account and then ATO appears where it should. As this field is not able to be typed into, the fiddle that I do seems to be the only way forward. I have upgraded Reckon many more times since 2012 but this niggling little issue has followed through all the upgrades.

Please Help!


Best Answers

  • Acctd4
    Acctd4 Accredited Partner Posts: 3,184 Reckon Accounts Hosted Expert Reckon Accounts Hosted Expert
    edited September 2021 Answer ✓

    Hi Roland

    The process trail of entering GST payments via > Suppliers > Tax Activities > Pay Tax is just a shortcut to prefill the payee name ("Australian Taxation Office") & Account (eg "Tax Payable") on a Write Cheque transaction - If you just create a Write Cheque directly, it will prefill the Customer:Job column automatically when you select your GST account.

    You can Memorise the completed Write Cheque transaction & just enter it - automatically always formatted that way - when applicable.

    IMPORTANT: The above options should ONLY be used if you are not also paying PAYGW (from employee wages)! If you have employees, you should be creating a Liability Cheque (via Employees dropdown menu > Payroll Taxes & Liabilities > Create Custom Liability Payments) with the GST component on the Expense tab here instead, for entering your BAS payment. (This method also automatically prefills the "Australian Taxation Office" Supplier Name in the Customer:Job column)

    You should also be entering payment of any other payroll liabilities this way too (eg Super, Child Support etc) This is because the Payroll Liability Cheque allows you to pick up your Payroll liability Items (eg PAYG Tax, Super etc) to "pay" (eg "clear" out ) the balances that have accumulated in that month/quarter from each paycheque). This ensures your payroll liability reports are accurate.

    Shaz Hughes Dip(Fin) ACQ NSW, MICB

    *** Reckon Accredited Partner(AP) Bookkeeper - specialising EXCLUSIVELY in Reckon Accounts / Hosted ! ***

    * Regd BAS Agent (No: 92314 015)* ICB-Certified Bookkeeper* Snr Seasonal Tax Consultant since 2003 *

    Accounted 4 Bookkeeping Services

    Ballajura, WA

    [email protected]


    (NB: Please give my post a Like or mark as Accepted Answer if I have been able to resolve your query as this helps others when seeking solutions!)
  • Roland
    Roland Member Posts: 24
    Answer ✓

    Hi Acctd4, Thanks for your reply and instructions