Report dropping information when we try to print

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Michelle_RHealth
Michelle_RHealth Member Posts: 12 ✭
in Accounts Hosted

Hi everyone. We have a report we are running, and printing to PDF. This is a new issue - a couple of the columns switch to having no data as soon as we print. i.e. the column heading is still there, but the data that was in the columns when the report was generated vanishes. Then back on screen the data also vanishes until we hit refresh.

I did find that emailing the report as a PDF kept the data in place, but not the print option.

Anyone found this before and know how to fix?

Thanks! 😀

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  • Kris_Williams
    Kris_Williams Member Posts: 3,303 Reckon Accounts Hosted Expert Reckon Accounts Hosted Expert
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    I use PDF995 for my pdf printer and so far have not had this problem

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