IMPORTANT INFORMATION FOR OUR RECKON USERS REGARDING SINGLE TOUCH PAYROLL PHASE 2

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Abn and branch already registered

GavinGavin Member Posts: 4

I went to upgrade from stp to payroll app and the migration failed with this error. Can anyone help please

Comments

  • GavinGavin Member Posts: 4

    My ABN is 84078080967

  • RavRav Administrator Posts: 11,798 Community Manager

    Hi Gavin,

    When I take a look at the registration for that ABN it looks to me that the migration has gone through successfully yesterday.

    If you close the app in full ie. swipe it away from any other running apps on your phone and then reopen it & login does it take you into the account?

  • GavinGavin Member Posts: 4

    Thank you for getting back to me. Yes, I've checked it and it is working. Funny that I tried the upgrade twice yesterday and both times it came up with that same error message, but not to worry, all is good now. Cheers.

  • RavRav Administrator Posts: 11,798 Community Manager

    Awesome, thanks for letting me know.

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