Program shutting down after error code value 47 is displayed

dliddle
dliddle Member Posts: 2 Novice Member Novice Member
in Accounts Hosted

When paying bills , I had an invoice that had a incorrect amount , so I tried to edit the invoice to the correct amount , basically the tax was wrong , after edited , and trying to exit that invoice to return to the bills paying, screen in would display , error message with a value of 47 .

The Invoice that I was trying to edit was imported to hosted by Cosmic bills , I ended up entering another invoice manually and paying it and deleting the first one .

Any help on this subject would be great .

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  • Acctd4
    Acctd4 Accredited Partner Posts: 3,754 Reckon Accounts Hosted Elite Expert Reckon Accounts Hosted Expert
    edited January 2022

    Occasionally a transaction can become corrupted. I would think this can be even more likely with imported data simply because it’s coming through from an external source.

    As long as this occurrence is only the exception rather than the norm, that’s OK.

    When that happens, I would do the same as you did - Re-enter the transaction & delete the original (corrupted) one 😊

    Shaz Hughes Dip(Fin) ACQ NSW, MICB

    *** Reckon Accredited Partner (AP) Bookkeeper - specialising EXCLUSIVELY in Reckon Accounts / Hosted ! ***

    * Regd BAS Agent (No: 92314 015)* ICB-Certified Bookkeeper* Snr Seasonal Tax Consultant since 2003 *

    Accounted 4 Bookkeeping Services

    Ballajura, WA

    shaz@accounted4.com.au

    https://accounted4.com.au

    (NB: Please give my post a Like or mark as Accepted Answer if I have been able to resolve your query as this helps others when seeking solutions!)
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