ERROR CODE -6000,-83
Hi, Reckon has aborted our programme & now we are unable to log back in & we keep getting error code -6000,-83 or company file busy at present....but it won't let us do anything.
Comments
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I'd recommend heading into the Reckon Accounts Hosted control panel and logging off any active sessions that you find listed in the 'Log off Remote Sessions' area.
Once that is done logout in full (use the Logout option), and close your browser. Reopen Hosted and login. Confirm if you're able to access your file as normal.
Let me know how you get on.
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Hi Rav,
Yes I have tried this but still unable to log on.
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Thank you Zappy for talking with me last night & directing me in the right direction. All working fine now.
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Thank you Zappy for helping me with the log on error (-6000, -83) this morning. Your assistance is greatly appreciated.
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How did this get solved?
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Have you gone into the control panel and logged off remote sessions?
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