Reckon Personal Plus 2015 on new computer

PJJ
PJJ Member Posts: 2 Novice Member Novice Member
in Personal Plus and Home & Business

Hi, I am trying to install PP 2015 on a new machine. I have the original installation file, but when I put in my Installation Key Code, it goes to Online Services, I click continue and then it closes. I've tried to log into member services, but nothing is there. Can anyone help?

thanks

Comments

  • GerryWinter
    GerryWinter Accredited Partner Posts: 1,372 Personal Range Elite Expert Personal Range Expert

    give me a call on Monday and iu will sort it for you.

    Gerry id 6376

    Gerhard Winter

    Ph. 0418907140

    Reckon Store Next Door

    "Always at your Service"

    Email: gwinter0808@gmail.com

  • craigkennedy
    craigkennedy Member Posts: 1 Novice Member Novice Member

    Good afternoon

    I have just upgraded my 84 year old fathers computer but dont have his original install file , I need to call them for him but only have the details in the photo

    Is there somewhere i can download the old install file as he is giving me heaps , we have all the backups etc

    IMG_6646.jpg


  • GerryWinter
    GerryWinter Accredited Partner Posts: 1,372 Personal Range Elite Expert Personal Range Expert

    You just need his Reckon members details and the new installation key should be there, call me if you need a hand.

    Gerry id 6376

    Gerhard Winter

    Ph. 0418907140

    Reckon Store Next Door

    "Always at your Service"

    Email: gwinter0808@gmail.com

  • PJJ
    PJJ Member Posts: 2 Novice Member Novice Member

    Thanks for your help - Very happy it's now authorised

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