Reckon Personal Plus 2015 on new computer

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Hi, I am trying to install PP 2015 on a new machine. I have the original installation file, but when I put in my Installation Key Code, it goes to Online Services, I click continue and then it closes. I've tried to log into member services, but nothing is there. Can anyone help?

thanks

Comments

  • GerryWinter
    GerryWinter Accredited Partner Posts: 1,234 Personal Range Expert Personal Range Expert
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    give me a call on Monday and iu will sort it for you.

    Gerry id 6376

    Gerhard Winter

    Ph. +61 0418907140

    Reckon Store Next Door

    "Always at your Service"

    Email: gwinter0808@gmail.com

  • craigkennedy
    craigkennedy Member Posts: 1
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    Good afternoon

    I have just upgraded my 84 year old fathers computer but dont have his original install file , I need to call them for him but only have the details in the photo

    Is there somewhere i can download the old install file as he is giving me heaps , we have all the backups etc


  • GerryWinter
    GerryWinter Accredited Partner Posts: 1,234 Personal Range Expert Personal Range Expert
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    You just need his Reckon members details and the new installation key should be there, call me if you need a hand.

    Gerry id 6376

    Gerhard Winter

    Ph. +61 0418907140

    Reckon Store Next Door

    "Always at your Service"

    Email: gwinter0808@gmail.com

  • PJJ
    PJJ Member Posts: 2
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    Thanks for your help - Very happy it's now authorised