Changes made to payroll items not memorised

GlynisFNQ Member Posts: 28 ✭✭

Hi all,

Hopefully this is a quick fix - have had a search through old posts but no-one else seems to have asked this question:

I use Reckon Hosted.

Why won't the changes I have made in the Payroll Item List appear on my employee's pay slips. For example, the JOBKEEPER item STILL appears every week and I have to manually delete it. (I'm sure this is SO EASY and I've missed the memo 😂)

I have dealt with Jobkeeper easily because it's set an nil $, but this....

Since July 1st, I have made a change to the amount on another payroll item and it insists on 'remembering' the old amount, thus, I have to manually enter it. It's fraught with disaster, ie. what if I forget to change it?

Thanks to anyone who can shed some light here for me! Please be kind! 🤗


  • JudyA
    JudyA Member Posts: 68 ✭✭✭

    Hi Glynis,

    There may be an easier way, but I think you will need to go into each employee and, using the Payroll & Compensation info tab, remove the JOBKEEPER payroll item from the Earnings list. With the other payroll item that has changed amounts, try deleting from the relevant employees' payroll information and adding it back in. Hopefully, that will update and keep the correct amount for you each payroll.


  • Bruce
    Bruce Member Posts: 442 Professional Partner Professional Partner

    Sounds like you are deleting the JobKeeper reference when you are completing the payroll run. Instead to the the employee's details and deleted any reference to JobKeeper from this record

  • Acctd4
    Acctd4 Accredited Partner Posts: 3,589 Reckon Accounts Hosted Expert Reckon Accounts Hosted Expert
    edited August 2022

    As per Bruce & JudyA’s advice, you need to delete any unwanted (or edit accordingly) Payroll Items in the employee’s record ☺️

    Shaz Hughes Dip(Fin) ACQ NSW, MICB

    *** Reckon Accredited Partner (AP) Bookkeeper - specialising EXCLUSIVELY in Reckon Accounts / Hosted ! ***

    * Regd BAS Agent (No: 92314 015)* ICB-Certified Bookkeeper* Snr Seasonal Tax Consultant since 2003 *

    Accounted 4 Bookkeeping Services

    Ballajura, WA

    (NB: Please give my post a Like or mark as Accepted Answer if I have been able to resolve your query as this helps others when seeking solutions!)
  • GlynisFNQ
    GlynisFNQ Member Posts: 28 ✭✭

    Ohhhhh thank you guys so much Shaz, Bruce and Judy! @Acctd4 @Bruce @JudyA

    Ah, so simple, but something I've never had to do and easily missed! I have only made changes/edited in the Payroll Item Lists - but not each employee!

    Your help was VERY much appreciated - as I always seem to find in this great little Reckon Community! 🤩