long service leave stopped calculating for hourly employee

Peter_8251866
Peter_8251866 Member Posts: 25

Hi All

I have 1 employee that works 24hr week, I have set up LSL as per the guide. This employee has stopped accruing LSL from 26/6/22, all was fine until this date.

could someone please assist on how to correct this, both the accrual since then and future weekly accrual

Comments

  • Acctd4
    Acctd4 Accredited Partner Posts: 3,366 Reckon Accounts Hosted Expert Reckon Accounts Hosted Expert

    Hi Peter

    Check the Pay Period dates on the Paycheques to ensure these are correct (eg not pre-employee commencement date for leave accrual):

    ... & check employee record on LSL tab to confirm the start date for accruing is correct:


    Shaz Hughes Dip(Fin) ACQ NSW, MICB

    *** Reckon Accredited Partner (AP) Bookkeeper - specialising EXCLUSIVELY in Reckon Accounts / Hosted ! ***

    * Regd BAS Agent (No: 92314 015)* ICB-Certified Bookkeeper* Snr Seasonal Tax Consultant since 2003 *

    Accounted 4 Bookkeeping Services

    Ballajura, WA

    shaz@accounted4.com.au

    https://accounted4.com.au

    (NB: Please give my post a Like or mark as Accepted Answer if I have been able to resolve your query as this helps others when seeking solutions!)
  • Peter_8251866
    Peter_8251866 Member Posts: 25

    Thank you for the reply

    I have checked both the pay period and the accrual dates and start time. All settings appear correct and unchanged.

    All other employees are calculating correctly

  • Acctd4
    Acctd4 Accredited Partner Posts: 3,366 Reckon Accounts Hosted Expert Reckon Accounts Hosted Expert

    Hi Peter

    It's difficult to determine without actually seeing but there will be something in the configuration that's causing it.

    Are there any specific Payroll Items that you're using for this employee's pays that are not used on any of the other employees? If so, it'll be a Payroll Item configuration that's the problem 😬

    Shaz Hughes Dip(Fin) ACQ NSW, MICB

    *** Reckon Accredited Partner (AP) Bookkeeper - specialising EXCLUSIVELY in Reckon Accounts / Hosted ! ***

    * Regd BAS Agent (No: 92314 015)* ICB-Certified Bookkeeper* Snr Seasonal Tax Consultant since 2003 *

    Accounted 4 Bookkeeping Services

    Ballajura, WA

    shaz@accounted4.com.au

    https://accounted4.com.au

    (NB: Please give my post a Like or mark as Accepted Answer if I have been able to resolve your query as this helps others when seeking solutions!)