long service leave stopped calculating for hourly employee

Peter_8251866

Hi All

I have 1 employee that works 24hr week, I have set up LSL as per the guide. This employee has stopped accruing LSL from 26/6/22, all was fine until this date.

could someone please assist on how to correct this, both the accrual since then and future weekly accrual

Acctd4

Hi Peter

Check the Pay Period dates on the Paycheques to ensure these are correct (eg not pre-employee commencement date for leave accrual):

... & check employee record on LSL tab to confirm the start date for accruing is correct:

Peter_8251866

Thank you for the reply

I have checked both the pay period and the accrual dates and start time. All settings appear correct and unchanged.

All other employees are calculating correctly

Acctd4

Hi Peter

It's difficult to determine without actually seeing but there will be something in the configuration that's causing it.

Are there any specific Payroll Items that you're using for this employee's pays that are not used on any of the other employees? If so, it'll be a Payroll Item configuration that's the problem 😬