Multiple Credit cards, some with credit balances

Jenny_10864441

I have only been here a short time and still trying to work my way around Reckon. Purchases paid on credit card are entered under individual Supplier and paid using individual credit card. When credit card statement is received, individual cards are reconciled against the Bank Supplier.

We had to top up a few of them and now they are showing credit balances. The bank deducts total of all credit cards from our bank account. The ones with the credit balance don't show up in the Pay Bills when I try to pay the total (credits don't show under the Bank supplier) so therefore in Pay bills the Bank Supplier is more than the amount deducted from the Bank Account.

How do I process credit balances.

Thanks in advance

GerryWinter

You can call me and we can discuss if you are doing the correct process in your credit cards.