Can only email half employees payslips.

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When I go to email payslips, only half the employees are showing up.

I did make an error prior to this by accidentally choosing to not email half the employees, but now the half I have already emailed are the only ones showing up when I attempt to email the others.

Answers

  • Kris_Williams
    Kris_Williams Member Posts: 3,304 Reckon Accounts Hosted Expert Reckon Accounts Hosted Expert
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    if you only turned on email in some employees after the pay was processed you may have to wait until you do the next pay for it to take effect. Just a guess

  • marissa
    marissa Member Posts: 3
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    Thank you for your reply Kris, but I never switched the employee's details, from both, or just email, nothing.

    Just had a Reckon technician try to help, but he was unbale to solve it.

  • Kris_Williams
    Kris_Williams Member Posts: 3,304 Reckon Accounts Hosted Expert Reckon Accounts Hosted Expert
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    If it were me, based on what I believe you did, I would process a pay for one of those employees and see if the payslip appears. Then delete the pay