Can only email half employees payslips.

When I go to email payslips, only half the employees are showing up.

I did make an error prior to this by accidentally choosing to not email half the employees, but now the half I have already emailed are the only ones showing up when I attempt to email the others.

Answers

  • Kris_Williams
    Kris_Williams Member Posts: 3,204 Reckon Accounts Hosted Expert Reckon Accounts Hosted Expert

    if you only turned on email in some employees after the pay was processed you may have to wait until you do the next pay for it to take effect. Just a guess

  • marissa
    marissa Member Posts: 3

    Thank you for your reply Kris, but I never switched the employee's details, from both, or just email, nothing.

    Just had a Reckon technician try to help, but he was unbale to solve it.

  • Kris_Williams
    Kris_Williams Member Posts: 3,204 Reckon Accounts Hosted Expert Reckon Accounts Hosted Expert

    If it were me, based on what I believe you did, I would process a pay for one of those employees and see if the payslip appears. Then delete the pay