Can only email half employees payslips.

marissa
marissa Member Posts: 3 Novice Member Novice Member
in Reckon Accounts (Desktop)

When I go to email payslips, only half the employees are showing up.

I did make an error prior to this by accidentally choosing to not email half the employees, but now the half I have already emailed are the only ones showing up when I attempt to email the others.

Answers

  • Kris_Williams
    Kris_Williams Member Posts: 4,278 Reckon Hall of Famer Reckon Hall of Famer

    if you only turned on email in some employees after the pay was processed you may have to wait until you do the next pay for it to take effect. Just a guess

  • marissa
    marissa Member Posts: 3 Novice Member Novice Member

    Thank you for your reply Kris, but I never switched the employee's details, from both, or just email, nothing.

    Just had a Reckon technician try to help, but he was unbale to solve it.

  • Kris_Williams
    Kris_Williams Member Posts: 4,278 Reckon Hall of Famer Reckon Hall of Famer

    If it were me, based on what I believe you did, I would process a pay for one of those employees and see if the payslip appears. Then delete the pay

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