Uninstallation of Reckon 2021 is failing due to QuickbooksDB30 running in the background

iadams1
iadams1 Member Posts: 1 Novice Member Novice Member
in Reckon Accounts (Desktop)

Hi all,

I am trying uninstall the old 2021 version of Reckon 2021 Premier (2022 is already installed and working) but I am getting an error "Some files that need to be updated are currently in use" QuickbooksDB30 (Process ID:5952) see screenshot. Any ideas on how I fix this?

Cheers

Ian

Screenshot 2022-12-01 100559.png


Answers

  • GerryWinter
    GerryWinter Accredited Partner Posts: 1,334 Personal Range Elite Expert Personal Range Expert

    I use Revo Uninstaller to clear out all the old hidden files, call me and we will sort it for you.

    Gerry id 6376

    Gerhard Winter

    Ph. +61 0418907140

    Reckon Store Next Door

    "Always at your Service"

    Email: gwinter0808@gmail.com

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