Uninstallation of Reckon 2021 is failing due to QuickbooksDB30 running in the background

iadams1
iadams1 Member Posts: 1 Novice Member Novice Member
in Reckon Accounts (Desktop)

Hi all,

I am trying uninstall the old 2021 version of Reckon 2021 Premier (2022 is already installed and working) but I am getting an error "Some files that need to be updated are currently in use" QuickbooksDB30 (Process ID:5952) see screenshot. Any ideas on how I fix this?

Cheers

Ian

Screenshot 2022-12-01 100559.png


Answers

  • GerryWinter
    GerryWinter Accredited Partner Posts: 1,485 Accredited Partner Accredited Partner

    I use Revo Uninstaller to clear out all the old hidden files, call me and we will sort it for you.

    Gerry id 6376

    Gerhard Winter

    Ph. 0418907140

    Reckon Store Next Door

    "Always at your Service"

    Email: gwinter0808@gmail.com

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