Incorrect Submission to the ATO

I have logged in this morning to lodge weekly Single Touch Payroll and discovered last Thursday my submission is incorrect it has doubled my Total Gross Pay and my PAYG. Not sure what I should do. Do I contact the ATO do a not do a week so it adds up at the end of the year. Sorry I am confused and annoyed with myself.


  • Acctd4
    Acctd4 Accredited Partner Posts: 3,187 Reckon Accounts Hosted Expert Reckon Accounts Hosted Expert

    Hi Marilyn

    Although it displays that payrun's amounts, each Single Touch Payroll submission UPDATES THE YTD BALANCES, rather than reporting that specific pay run's totals.

    What you need to do depends on what's happened - Are you saying you uploaded the same submission twice or is the last submission displaying incorrect totals ?

    If the last submission shows incorrect amounts, you'll need to check your RAH payroll data/reports to determine why.

    You should always check your totals before any submission - this ensures it's correct every time (& that the "Finalise Year" process will be a 5 minute job rather than a 5-hour one!)

    I use a Payroll Summary, Modified to Display columns by ... as per the applicable pay runs (eg Week, Two Week etc) The last column each time contains that pay runs totals (as per your initial Process Single Touch Payroll screen with the current YTD balances reflected under the report's TOTAL column:

    Shaz Hughes Dip(Fin) ACQ NSW, MICB

    *** Reckon Accredited Partner(AP) Bookkeeper - specialising EXCLUSIVELY in Reckon Accounts / Hosted ! ***

    * Regd BAS Agent (No: 92314 015)* ICB-Certified Bookkeeper* Snr Seasonal Tax Consultant since 2003 *

    Accounted 4 Bookkeeping Services

    Ballajura, WA

    [email protected]

    (NB: Please give my post a Like or mark as Accepted Answer if I have been able to resolve your query as this helps others when seeking solutions!)