removing a credit amount from a supplier.

dennisf Member Posts: 10

It appears that I have generated a credit for a supplier, after changing the product item purchased form the supplier.

In pay bills when I select any invoice from that supplier it is advising I have a credit with that supplier, BUT the set credits button is greyed out.

The amount of credit advising needs to be removed, can you advise how.


  • Acctd4
    Acctd4 Accredited Partner Posts: 3,189 Reckon Accounts Hosted Expert Reckon Accounts Hosted Expert

    Hi dennisf

    This suggests the amount of the Item you have changed it to costs less, therefore resulting in you "overpaying" the Bill. Is that the case ? Go into the specific Bill & check the Item cost you have there v the actual invoice from the supplier.

    (For future reference, once you tick the checkbox in Pay Bills to select one of that Supplier's invoices, the Set Credits button is then enabled)

    Shaz Hughes Dip(Fin) ACQ NSW, MICB

    *** Reckon Accredited Partner(AP) Bookkeeper - specialising EXCLUSIVELY in Reckon Accounts / Hosted ! ***

    * Regd BAS Agent (No: 92314 015)* ICB-Certified Bookkeeper* Snr Seasonal Tax Consultant since 2003 *

    Accounted 4 Bookkeeping Services

    Ballajura, WA

    [email protected]

    (NB: Please give my post a Like or mark as Accepted Answer if I have been able to resolve your query as this helps others when seeking solutions!)
  • dennisf
    dennisf Member Posts: 10

    Hi Shaz,

    Thankyou for your response and assistance with this just keeping the figures correct and clean.

    Shall go back in and confirm as per your advise, thank you.