GST issue on bills
Just wondering if anyone has ever experienced this below and whether there is a fix?
We entered this bill into Reckon and found out after the fact the view of this bill became different. It was initially put in with the tax (NCG/ non-capital good) and the GST showing at the bottom used to match the total of tax amounts in the individual lines.
Now it changed to an added 'Tax Payable - GST' account and the bottom total tax is zero'ed.
The invoice cannot be reverted to its original entry as it will just stop working and kick the user who is trying to amend out. Moreover (for obvious reasons), it cannot be deleted and re-entered due to accounting period locked and potential problem with it already being offset with a dedicated bill-payment.
This does happen a lot and sometimes it is not always flagged until it is too late. When it is flagged early, we can delete and re-enter the bill.
Is there a different fix for this that will not break the system (in this instance, deleting it is not an option)? Also with the tax report for BAS, how can we show that in the report if it is flagged as $0 tax at the bottom there? Does it even affect the tax report?
Thanks and regards,
- All Categories
- 6.7K Accounts Hosted
- 5.9K Reckon Accounts (Desktop)
- 3.2K Reckon One
- 144 Reckon Payroll Upgrade for Reckon One 🚀
- 10 Reckon Invoices App
- 1.1K Reckon Payroll App & Web
- 12 Payroll App - Help Videos
- 18 Reckon Mate App
- 14 Reckon Insights
- 107 Reckon API
- 946 Payroll Premier
- 115 Payroll Premier upgrade to Reckon Payroll ⤴️
- 325 Point of Sale
- 1.9K Personal Plus and Home & Business
- 68 About Reckon Community