File Backups not working - Reckon Personal Plus 2022

PeterCherry
PeterCherry Member Posts: 4 Novice Member Novice Member
in Personal Plus and Home & Business

Hi Guys - first post so hope you can assist. Im using a licenced copy of Personal Plus 2022 on a Win11 system. Recently the file backup feature has stopped working and I cant save file changes.

The option to manually backup from the file menu will not work at all and I have set program preferences to ask for a backup upon every file close. When the backup request dialogue comes up nothing happens when the "backup" button is pressed. When it is pressed a second time the program closes (crashes) without any backup confirmation message and the backup is not taken.

I have unistalled and reinstalled the program without success - any ideas?

Comments

  • GerryWinter
    GerryWinter Accredited Partner Posts: 1,372 Personal Range Elite Expert Personal Range Expert

    You need to call me and we can sort this problem out for you

    Gerry id 6376

    Gerhard Winter

    Ph. 0418907140

    Reckon Store Next Door

    "Always at your Service"

    Email: gwinter0808@gmail.com

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