My Reckon Accounts Personal 2022 has suddenly stopped starting up.

753106
753106 Member Posts: 3 Novice Member Novice Member
in Personal Plus and Home & Business

The information I have from my One Drive Sync (I store the data File on my One Drive so I can share it between home and office computers), is that the file is open, but not actually showing up. If I start Reckon as an administrator I get an error message that the License is faulty, but I've uninstalled and re-installed many times, checked the license key, turned off in Task Manager, not working! Any ideas?

Best Answer

  • GerryWinter
    GerryWinter Accredited Partner Posts: 1,372 Personal Range Elite Expert Personal Range Expert
    Answer ✓

    I am in Perth WA I'm going out tomorrow morning about 8:30 but you can call me before that

    Gerry id 6376

    Gerhard Winter

    Ph. 0418907140

    Reckon Store Next Door

    "Always at your Service"

    Email: gwinter0808@gmail.com

Answers

  • GerryWinter
    GerryWinter Accredited Partner Posts: 1,372 Personal Range Elite Expert Personal Range Expert

    Thats a big mistake you cannot have a Reckon data file on one drive, call and i will explain.

    Gerry id 6376

    Gerhard Winter

    Ph. 0418907140

    Reckon Store Next Door

    "Always at your Service"

    Email: gwinter0808@gmail.com

  • 753106
    753106 Member Posts: 3 Novice Member Novice Member

    Thanks Gerry. I have had the data file shared on the One Drive for several years. Problem has only just started in the past month. On the office workstation works everything well, Windows 11, away from office I'm on Windows 10 (probably need to upgrade!) What's your time zone so I can call?

  • 753106
    753106 Member Posts: 3 Novice Member Novice Member

    I'll have to make it some time in the afternoon, thanks.

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