Duplicate Sales Receipt numbers

Rafi
Rafi Member Posts: 13 Novice Member Novice Member
in Reckon Accounts (Desktop)

I have an issue – We have multiple users and this is creating duplicate sales receipts number.

Is there any way to fix this?

For the time being, once I identify the duplicate sales receipt, can I rename it by adding an alphabet at the end of the number. Example if Sales receipt number 12345 is duplicated, can I make one of them as 12345A.  Will there be any issue if I add alphabet at the end?


Appreciate if you are able to get back to me.

Comments

  • Kris_Williams
    Kris_Williams Member Posts: 3,702 Reckon Accounts Hosted Elite Expert Reckon Accounts Hosted Expert

    No problem at all to add an A at the end, but it may continue the same sequence

  • Rafi
    Rafi Member Posts: 13 Novice Member Novice Member

    Hi Kris,

    Thanks for getting back to me. But can you please clarify what you mean it may continue the same sequence.

  • Kris_Williams
    Kris_Williams Member Posts: 3,702 Reckon Accounts Hosted Elite Expert Reckon Accounts Hosted Expert

    Well it may put the A on the next sales receipt you process as well, just test it and keep an eye on the numbering

  • Rafi
    Rafi Member Posts: 13 Novice Member Novice Member

    Hi Kris,

    thanks for that. But any idea how to fix this issue?

  • Kris_Williams
    Kris_Williams Member Posts: 3,702 Reckon Accounts Hosted Elite Expert Reckon Accounts Hosted Expert

    I don’t think it’s a problem it’s just the way the numbers work, always brings up the next number, as I say just test it and see for yourself, if the A is not the last number that was used it maybe ok

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