Payroll Hours defaulting to 38 hours on first Item

Bakerc

For some reason 38 hours is being populated on the very first Payroll Item when entering/creating the payroll in Reckon.

I've checked with different Payroll Items and it doesn't matter what it is the first Payroll Item has a default of 38.00.

In the employee setup there is no where the hours are entered so is there a way to clear this from populating?

We pay our drivers cents per klm method and trip rates so having 38.00 populating is going to cause errors.

Thanks in advance.

Kris_Williams

There is a section in the employees employment info tab that says what the weekly hours are, not sure if that would determine this input

There is also a section under Edit, Preferences, payroll and employees, that says ‘copy earning details from previous……..’

Bakerc

Hi Kris

Thanks for speedy response :)

I've cleared the Payroll Preferences to copy previous earnings and hours and that didn't change.

I also went into the Employment tab info to change the weekly hours to zero and it required an amount more than 0 be entered so I put in 1 and tried running the payroll again for that employee but it still shows 38.

Seems very strange.