Employee File IIF - Open in Excel to make adjustments - save - re-import to reckon - ISSUE

Trish
Trish Member Posts: 48 Reckoner Reckoner

I have used the method to export the employee file in IIF, open in Excel & adjust pay rates. Save as IIF then report back into Reckon for many years.

I have just tried this year & it seems that excel is changing the data file on save & reckon is not accepting the updated file. I have had our tech support look into this & we have tried different 'save' options but still no luck.

Has anyone else been successful with this method recently? Or ran into a similar issue & has a suggested work around?

400 employees with 21 different pay rates = 8400 manual entries (no thanks!)

Comments

  • Acctd4
    Acctd4 Accredited Partner Posts: 3,754 Reckon Accounts Hosted Elite Expert Reckon Accounts Hosted Expert

    Are you getting a specific error message ?

    Shaz Hughes Dip(Fin) ACQ NSW, MICB

    *** Reckon Accredited Partner (AP) Bookkeeper - specialising EXCLUSIVELY in Reckon Accounts / Hosted ! ***

    * Regd BAS Agent (No: 92314 015)* ICB-Certified Bookkeeper* Snr Seasonal Tax Consultant since 2003 *

    Accounted 4 Bookkeeping Services

    Ballajura, WA

    shaz@accounted4.com.au

    https://accounted4.com.au

    (NB: Please give my post a Like or mark as Accepted Answer if I have been able to resolve your query as this helps others when seeking solutions!)
  • Trish
    Trish Member Posts: 48 Reckoner Reckoner

    I did.. i took a screenshot... but then i deleted it.. sorry, i dont want to try it again now as i have restored company file from backup

  • MGeygan
    MGeygan Member Posts: 3 Novice Member Novice Member

    I have tried to do an update this way as well and not only has it not worked like previously (we ended up manually going through 180 employees when it failed), I think it has changed other aspects of their pay details as on this pay suddenly our casuals have leave entitlements accruing despite their employment files having nothing like this listed still... we are really concerned about this as we are now wondering what else has changed. We think we will have to restore from the backup file and rerun all 180 pays.....