Anyone else having issue with YTD figures for RESC STP submission files?

drm161
drm161 Member Posts: 3 Novice Member Novice Member
in Accounts Hosted

I have been using Accounts Hosted for a number of years for Payroll. On one occasion on the second last STP for the last financial year the YTD figure for RESC did not accurately report / update in the STP submission. While we corrected that manually, I'm just submitting my second payroll for this financial year and again the STP file submission is not showing the correct YTD for RESC payments. The correct figures show in accounts hosted on pay cheque and payroll summary reports. At a loss of how to deal with this. Anyone else had similar issue previously. Thx David

Answers

  • Acctd4
    Acctd4 Accredited Partner Posts: 3,820 Reckon Accounts Hosted Elite Expert Reckon Accounts Hosted Expert

    Hi David

    This is a known random glitch where the system can occasionally drop the "RESC" link in the background, but it's an easy fix! 😊

    Have a look at my previous info on it (with screenshot) here:

    https://community.reckon.com/discussion/comment/20637988#Comment_20637988

    Shaz Hughes Dip(Fin) ACQ NSW, MICB

    *** Reckon Accredited Partner (AP) Bookkeeper - specialising EXCLUSIVELY in Reckon Accounts / Hosted ! ***

    * Regd BAS Agent (No: 92314 015)* ICB-Certified Bookkeeper* Snr Seasonal Tax Consultant since 2003 *

    Accounted 4 Bookkeeping Services

    Ballajura, WA

    shaz@accounted4.com.au

    https://accounted4.com.au

    (NB: Please give my post a Like or mark as Accepted Answer if I have been able to resolve your query as this helps others when seeking solutions!)

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