Pay Slip

When attempting to email pay slips to our employees no names appear in the last box before pressing the send button - the question is how does one clear the cache, so there names reappear.
Steps already taken - go File - Payslips - select pay period - select employees to be emailed - then nothing appears in the final box before sending
Best Answer
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Have you entered the date the pays were actually paid and not the pay end date?
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Answers
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Check you have Email or Both selected in Employee records:
Shaz Hughes Dip(Fin) ACQ NSW, MICB
*** Reckon Accredited Partner(AP) Bookkeeper - specialising EXCLUSIVELY in Reckon Accounts / Hosted ! ***
* Regd BAS Agent (No: 92314 015)* ICB-Certified Bookkeeper* Snr Seasonal Tax Consultant since 2003 *
Accounted 4 Bookkeeping Services
Ballajura, WA
(NB: Please give my post a Like or mark as Accepted Answer if I have been able to resolve your query as this helps others when seeking solutions!)
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Thank you - but my problem is the employees are listed in the second last screen on the Pay slip routine but do not appear on the last screen of that function. Your answer would apply if no employees were listed at the Preview Stage of the said routine.
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Ah ... in that case, it sounds like you have a corrupt one in the list then - This prevents them all showing 😖
The fix is detailed here (Hopefully, your Payslips list isn't too big 😬):
Shaz Hughes Dip(Fin) ACQ NSW, MICB
*** Reckon Accredited Partner(AP) Bookkeeper - specialising EXCLUSIVELY in Reckon Accounts / Hosted ! ***
* Regd BAS Agent (No: 92314 015)* ICB-Certified Bookkeeper* Snr Seasonal Tax Consultant since 2003 *
Accounted 4 Bookkeeping Services
Ballajura, WA
(NB: Please give my post a Like or mark as Accepted Answer if I have been able to resolve your query as this helps others when seeking solutions!)
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Many thanks Shaz for your help - problem solved
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Good to hear @Belisarius 👏🏻👌🏼☺️
Shaz Hughes Dip(Fin) ACQ NSW, MICB
*** Reckon Accredited Partner(AP) Bookkeeper - specialising EXCLUSIVELY in Reckon Accounts / Hosted ! ***
* Regd BAS Agent (No: 92314 015)* ICB-Certified Bookkeeper* Snr Seasonal Tax Consultant since 2003 *
Accounted 4 Bookkeeping Services
Ballajura, WA
(NB: Please give my post a Like or mark as Accepted Answer if I have been able to resolve your query as this helps others when seeking solutions!)
0
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