STP2 Checklist Error


Working my way through the checklist to migrate to STP2, and I can't complete the "allowances checklist" - I keep getting this error. I have logged out and in and still no luck. Staff pays are due today, and I can't use the new system until I complete the checklist, and now I can't access the old system either.
To say I'm annoyed and frustrated is putting it lightly....
Anyone else having this issue and any clues on how to fix this ASAP??
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Hi there @Kerri
Apologies for the delay in getting back to you here.
Have you been in touch with our support team in relation to this issue as yet? If not, can I just get you to confirm whether the same error occurs if you attempt to open Reckon Payroll via an incognito/private browser window?
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I got an answer via email
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