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I have a client who’s been using QuickBooks for payroll from July 1, 2024, to December 31, 2024 but the previous accountant made some mistakes. Now they want us to take over and correct their payroll reporting using Reckon One. Do I need to migrate all the payroll data from QuickBooks to Reckon One, or can I just create…
Hi, I’m experiencing an issue with the leave balances and accrual value report in Reckon One. I noticed that the OTE value calculation for one of the employee’s annual leave, long service leave, and personal leave is based on their previous salary instead of their latest annual salary after the review. I tried deleting and…
Hi Rav, I have an employee who has been promoted from casual to fulltime. Have changed his employment status accordingly; however, it won't let me add leave entitlements to his employee file - there's no 'edit button'? I click on the 'let's configure… screen' and then it just goes blank with no option to edit? 1st screen:…
Its now super simple to stay notified of the latest important info for Reckon Payroll, simply hit the Follow button on our new dedicated Reckon Payroll announcements page and you'll automatically receive an email notification as soon as a new announcement for Reckon Payroll is posted! Importantly, this is separate from…
Employee receives a Daily Travel Allowance, and when we edit the Travel Allowance Qty, on the side screen it is calculating correctly, so we click DONE & DONE, however on the main screen for the PayRun it isn't changing from their base qty? When I try to edit this employee again, it is correct in their side screen Summary,…
We're excited to announce Reckon One users who have upgraded to Reckon Payroll can now access Reckon Payroll from your mobile, with our free companion app! Process pay runs, manage leave and STP reporting from your smartphone. All your data syncs seamlessly across devices, giving you the ultimate flexibility to manage your…
Changing your Reckon Portal login from SSO to a regular login The Reckon Portal currently supports both Microsoft Office 365 and Google single sign on (SSO) login. This is convenient as you don't have to deal with entering an email address and password combination. However using an SSO login can restrict you from logging…
I have managed to work out timesheets, and how they are imported into Payroll PayRun. But every employee gets a double entry. e.g. Ordinary x 76 hours + Ordinary x 76 hours + Super 11% + Super 11%. It doesn't matter whether the employee completes a timesheet or not, both situations cause duplicates: For employees who do…
There is an issue with your account - Important things to check If you've been using Reckon One for payroll and STP submissions for a while and are now in the process of upgrading to Reckon Payroll but encountering the above message, there are a few things to check. 1️⃣ Your branch number in Reckon One is blank Check the…
Hi, Previously in Reckon One, to add a Leave Opening Balance for an employee, it was entered under Settings, but with the new Payroll in Reckon One, this doesnt seem to be the case... Can someone please direct me to where I can add a LSL Opening Balance for an employee? Thanks!
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