Reckon Payroll - Leave entitlements

Jennie Kemp
Jennie Kemp Member Posts: 20 Reckoner Reckoner
edited January 3 in Reckon Payroll

First pay run - All leave entitlement balances not change after the pay run

Comments

  • Lucas
    Lucas Reckon Staff Posts: 299 Reckon Staff

    Hi @Jennie Kemp,

    I just require some clarification, once an employee takes annual/personal leave in a pay-run do the balances change after marking as paid?


    Cheers,

    Lucas

  • Jennie Kemp
    Jennie Kemp Member Posts: 20 Reckoner Reckoner

    After the pay run the leave entitlements showed no change in their balances i.e. the accruals were not being applied to the leave entitlements balances.

  • Lucas
    Lucas Reckon Staff Posts: 299 Reckon Staff

    Hi @Jennie Kemp,

    Thanks for letting me know. I think this may be in relation to another case I have.

    Have you also migrated from Payroll Premier?


    Cheers,

    Lucas

  • Jennie Kemp
    Jennie Kemp Member Posts: 20 Reckoner Reckoner

    Yes, I migrated last week and I processed my first pay run yesterday.

  • Lucas
    Lucas Reckon Staff Posts: 299 Reckon Staff

    Hi @Jennie Kemp,

    Could you privately message me your Book name and Email address please.

    I would like to further investigate what would be causing this for you.


    Cheers,

    Lucas

  • Angella
    Angella Member Posts: 37 Reckoner Reckoner

    hi@Jennie Kemp , did you find a way for the Leave Accruals to update after processing a pay run. I am in a similar situation after processing a pay run.

  • Jennie Kemp
    Jennie Kemp Member Posts: 20 Reckoner Reckoner

    Hi Angellan,


    I have sent a private message to Lucas but have not yet heard back.

  • Angella
    Angella Member Posts: 37 Reckoner Reckoner

    I have been on the phone this morning with support. As part of the migration from Payroll Premier, rates have gone over as 'NORMAL'. There is no way to tick on the Leave Accrual for this.

    The way around this is that you have to change over all the employees to ORDINARY which has Leave Accrual on and delete the NORMAL from their pay set up.

  • Jennie Kemp
    Jennie Kemp Member Posts: 20 Reckoner Reckoner

    Hi Angella,

    You are correct I checked and all my employees migrated as Normal Hours for their default pay rate.

    I looked up my Normal Hours pay item in Settings and noticed I had not ticked - include in time worked leave accruals - I have now ticked this box, as per the screenshot below.


    image.png


  • Jennie Kemp
    Jennie Kemp Member Posts: 20 Reckoner Reckoner

    Hi Angella,

    I tried saving the option of Include in-time worked leave accruals within the Normal Hours pay item but it will not save.

    So as you suggested it looks like the default pay rate needs to be Ordinary Hours for all employees.

  • Jennie Kemp
    Jennie Kemp Member Posts: 20 Reckoner Reckoner

    Hi Angella,

    Reckon suggested I revert the pay run to Draft and amend all the pays. Hopefully, the leave will then accrue.

  • Angella
    Angella Member Posts: 37 Reckoner Reckoner

    Hi @Jennie Kemp & @Lucas

    I have just processed a pay run and did a Leave Accrual Report. The figures did not change even though I had everything set correctly.

    It seems the dates of the reports have something to do with it. Pay Period is a Sunday and date paid is the following Tuesday. I processed today, being a Monday. If you do the reports on Monday, the leave accruals do not change, however, if you change the date to date paid, being Tuesday onwards, then the figures do update.

    I want to send payslips today but they are showing no change in leave accruals. This system is terrible, it will give out wrong information.

    Are we only to send out payslips when payment date is?

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