how can i recover latest file from reckon 22

Jose Bracamonte

I seem to have lost the latest file i was working on.

the file disappear suddenly

I can only get older versions from the files

is there a way to reach to the last version of the file I was working on

I don't remember the name of the file

thank you

Kris_Williams

I would do a search for *.qbw and see what files are on your computer, make a note of the names, dates and location. You can also look for backup files *.qbb.

I would then copy these files to another location as a backup and then you can try opening them. Hope you can find what you are looking for.

GerryWinter

You are using Home and Business and you should be able to see the last files that you opened under the file dropdown.

Jose Bracamonte

https://community.reckon.com/discussion/comment/20640817#Comment_20640817

https://community.reckon.com/discussion/comment/20640817#Comment_20640817

https://community.reckon.com/discussion/comment/20640812#Comment_20640812

There are only 4 files showing under file dropdown and none of them is the last one I was working on before it disappeared

Jose Bracamonte

Do I look for *.qbb files in the find reckon accounts file?

GerryWinter

Do you have any current backups? Look for *.rkn

Jose Bracamonte

When I key in *.rkn in find data files in this computer l obtain only 6 QDATA2 files only one not today's date and a few other sample files

GerryWinter

Try the largest as that is usually the latest

Jose Bracamonte

https://community.reckon.com/discussion/comment/20640881#Comment_20640881

It is hard to tell which one is the largest.

at any rate they are the same files as when I get found just using the find the reckon accounts file function, and they are each the same to each other

also I’ve tested all of them and none is the latest

as a aside I seem to have found a *.rkn file which somewhere else which is larger than all of these.

but when I click on it it doesn’t bring the account but a message instead

last can I call you at the number that appears in your message?

Kris_Williams

Sorry @Jose Bracamonte_10759220 i didn’t realise your files are a different format to Reckon hosted, Gerry is the expert. He will be the one to help but I think the Rkn file might be a backup

Jose Bracamonte

thanks

i think I’ve found one. (It doesn’t have the little red mark) when I press on it it sends me to a file identifier

Kris_Williams

You should wait and ask Gerry how do restore the backup. He lists his phone number so probably wouldn’t mind if you texted him