STP Phase 2

mlatour

I received an email from Reckon telling me I have not migrated to STP Phase 2 yet. I upgraded well before 30 Sept and when I check my mobile app in Settings - Single Touch Payroll in tells me my version is STP Phase 2.

Can I ignore this email and does the above mean I have successfully migrated to Phase 2?

Lucas

Hi @mlatour,

I just want to make sure you are in fact migrated to STP Phase 2, could you please try the following to check:

1. Go to Settings
2. Single Touch Payroll
3. Verify if you are on STP version: Phase 2

If you are please disregard the email.

Thank you.

Cheers,

Lucas

mlatour

I have followed your instructions and yes, it says STP version: STP Phase 2.

I will ignore the email.

Thanks

Kris_Williams

I also have a friend who has been receiving emails about migrating to STP 2 but has has long ago done that, and the payroll settings reflect that

Lucas

Hi @Kris_Williams,

Could you please flick through a screenshot of the email and I will take a look at it?

It seems strange to be getting a STP 2 email, if the payroll settings reflect that.

Thank you and speak to you soon.

Lucas

Kris_Williams

I believe it was a reminder within the program not an email, just waiting for the screenshot

Lucas

Hi @Kris_Williams,

Okay, that's no problem. Just reach out once you do get that screenshot :)

Thank you and speak to you soon.
Lucas