Reckon One Payroll Leave in Employee Record not the same as payslips

Dianne Lougoon
Dianne Lougoon Member Posts: 15 Reckoner Reckoner
in Reckon One

I have just run payroll for a payroll w/e 19/10/2023 with a payment date 20/10/2023. I need to check the leave accruals each pay as the employees do not accrue RDO entitlement when on leave. The employee leave available has not updated in the employee record after this pay has been processed and is different to the amount of leave on the payslips for employees???? Is this a know problem?

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Answers

  • Tanvi_kataria
    Tanvi_kataria Reckon Staff Posts: 277 Reckon Staff

    Morning @Dianne Lougoon

    Would you be able to provide with your email address for the account and also the technical support access to your book, so we can have a look for you?

    As I can think of, it's most likely some settings that needs to be enabled. But yes, will confirm only if I can have a look first.

    Feel free to DM the details and will have a look for you. Thank you! :)


    Regards

    Tanvi

  • Dianne Lougoon
    Dianne Lougoon Member Posts: 15 Reckoner Reckoner

    @Tanvi_kataria - how do I DM the details to you - have not had much success navigating way around this community forum lol

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