STP lodge new pay event, the Gross (W1) is greater than the payroll gross amount

973075 · February 14

The Gross amount on the STP lodgement - (W1) is showing an amount greater than the total payroll amount - it is greater only by the amount of one new employees Super (SG) - this employees pay cheque is accurate and includes his super as required - but as I go to lodge STP it adds that particuar employees amount to the gross (W1).

Screen Shot 2024-02-14 at 3.50.52 pm.png

I have checked the set up of his super - it is the same as all the other employees.

I hope someone can help with this please.

Acctd4 · February 14

HI There

If it's reporting incorrectly like that, there's definitely a error in the mapping somewhere 😬

It sounds like your Super is mapped to Gross Payments - Have a look at the Super Payroll Item & make sure it's assigned to None here:

Have you set up any new Payroll Items ? Alternatively, it may be the one of those that's incorrectly configured.

973075 · February 15

Thank you for your reply, I have checked this and all is as it should be (as your suggestion states) in the set up of this employee's payroll. Reckon only adds the 11% super for when I export to STP and Reckon tallies the Gross amount for W1 - otherwise his paycheque in Reckon is correct with the super and gross amount.

Acctd4 · February 15

Are you verifying your company file regularly ?

Over time, links & mappings can become corrupted so I'd suggest running the Rebuild 3 times (under File > Utilities > Rebuild Data) For some reason, doing this THREE times can fix a lot of issues!

973075 · February 16

I am verifying regularly - gut I will give the Rebuild Data a go.

Thank you for your reply - very much appreciated.

Acctd4 · February 16

Let me know if that resolves it 🤞🏻

If not, feel free to contact me direct if you’d like me to take a look at it ☺️

973075 · February 21

Unfortunately it didn't work. I will contact you shortly.

Thank you

STP lodge new pay event, the Gross (W1) is greater than the payroll gross amount

Answers

Shaz Hughes Dip(Fin) ACQ NSW, MICB

* Regd BAS Agent (No: 92314 015)* ICB-Certified Bookkeeper* Snr Seasonal Tax Consultant since 2003 *

Accounted 4 Bookkeeping Services

Ballajura, WA

(NB: Please give my post a Like or mark as Accepted Answer if I have been able to resolve your query as this helps others when seeking solutions!)

Shaz Hughes Dip(Fin) ACQ NSW, MICB

* Regd BAS Agent (No: 92314 015)* ICB-Certified Bookkeeper* Snr Seasonal Tax Consultant since 2003 *

Accounted 4 Bookkeeping Services

Ballajura, WA

(NB: Please give my post a Like or mark as Accepted Answer if I have been able to resolve your query as this helps others when seeking solutions!)

Shaz Hughes Dip(Fin) ACQ NSW, MICB

* Regd BAS Agent (No: 92314 015)* ICB-Certified Bookkeeper* Snr Seasonal Tax Consultant since 2003 *

Accounted 4 Bookkeeping Services

Ballajura, WA

(NB: Please give my post a Like or mark as Accepted Answer if I have been able to resolve your query as this helps others when seeking solutions!)

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