Reckon Host user - Single transaction void form Batch payments of a ABA file

Ama08

I have created three invoices and processed them from the clearing account by selecting bank online, to create the ABA files. However, we were able to process only two of the payments in the bank because one payment was incorrect, and now i have to void one bill. Can I void the bill without affecting the rest of the transactions in the payment section? Also, will this voiding not impact the correct amounts in the chart of accounts?

or could i deselect the transaction from the payments section?

Thank you,

Ama08

Tanvi_kataria

Hi @Ama08

As you mentioned that invoices are separately created, and you can always edit/delete/void. You need to open the Invoice/Bill you want to make changes to and clicking on Edit will give you an option. Please find the attached screenshot for your reference -

Find the attached article for your reference -

https://help.reckon.com/article/tn7ekd7tz4-kba-5373-deleting-a-corrupt-transaction-in-reckon-accounts

Please let me know for any concerns/issues. Thank you!

Regards

Tanvi

Ama08

Hi @Tanvi_kataria

Thank you. This is the first time I'm trying to void after the payment has been processed from the bank . should try see for myself and hope This will not effect the rest of the payments.

Regards

Ama08

Acctd4

@Ama08

Unfortunately, Tanvi's above advice relates to Customer Invoices, not Supplier Bills. Reckon Accounts/Hosted refer to these 2 differently, to make clarification easier.

The ABA file creates the Bill PAYMENTS (not the Bills themselves) so there's no need to remove any of the Bills you've entered.

As the payment entry will still be in your bank account (along with the return deposit of it), I would personally delete the original Bill Payment & enter it as a Cheque instead, posting to the applicable expense account but with NO tax code (This allows the original Bill to remain open for you to create & still allocate the subsequent (2nd) Bill Payment to it accordingly)

I would enter the returned funds as a stand-alone Deposit, posting back to the same account as the Cheque to offset it. NOTE: Due to a long-term program glitch, the Payee name in stand-alone Deposits drops out of the transaction display in the Bank Account Register so in order to see it under the Supplier's transaction list, you just need to add/select it again there 😊

If you're new to the program, I think you would find some 1-on-1 customised training helpful so if that's something you're interested in &/or you need assistance with this query, feel free to email me direct.