Book name grey out at Step 3 of Reckon Payroll setup
Hi,
Same issue as the post linked below.
My login has payroll administrator roll, and below is a screenshot of the issue.
Comments
-
There has been a missing Branch Number in your Reckon One Company book, because of which the Book Name is not appearing in the section and is also greyed out.
If you go back to Reckon One Book - Settings - General Settings - Book Settings - Enter Branch Number and Save.
Make sure to have branch number starting with Zeros, such as for Branch Number 1 (enter as 001)
Once you add Branch Number, go to Payroll and you should be able to save the details. Please let us know for any concerns. Thank you!
Regards
Tanvi
0 -
Hi tonyatandrewlim,
Before upgrading to Reckon Payroll, can you make sure that you have indicated a branch number in your Reckon One Settings. Settings › General › Book settings
You may also check this post for more information.
I hope it helps.
Karren
0
Categories
- All Categories
- 6.7K Accounts Hosted
- 17 📢 Reckon Accounts Hosted - Announcements
- 6K Reckon Accounts (Desktop)
- 8 📢 Reckon Accounts Desktop - Announcements
- 1.5K Reckon Payroll
- 40 📢 Reckon Payroll - Announcements
- 15 Reckon Payroll Help Videos 🎥
- 30 Reckon Mate App
- 2.7K Reckon One
- 16 📢 Reckon One - Announcements
- 14 Reckon Invoices App
- 24 Reckon Insights
- 101 Reckon API
- 310 Point of Sale
- 1.9K Personal Plus and Home & Business
- 72 About Reckon Community