Salary Sacrifice Setup & Question
We have an employee who is Salary Sacrificing a set amount each week - prior to 2024 Reckon upgrade, the system was calculating the SG amount correctly ie calculating on gross before SS - however after the upgrade, the SG 11.5% is now calculating on gross less SS amount. I have checked the employee's details and the Box is unticked "Salary Sacrifice Items: Reduce Employer Contributions (SA_CA).
This box used to say SA_SS - What is CA and why is Employer contribution rate calculating after SS deducted?
Comments
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Hi Pivacadmin,
Can you make sure that super item still calculating on Gross by going to List>Pay item list>
I hope it helps.
Best regards,
Karren
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Both on Gross Pay - both SG Super and the Salary Sacrifice - it was perfect before upgrade
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Have you added a new pay item for this new financial year?
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No - I haven't added a new pay item. As I mentioned - nothing has changed from the set up in 2023 Reckon. I did the upgrade to 2024 - checked the tax rate was correct and SGA Super Rate was correct. Ran first payroll and noted this employees Super Rate of 11.5% was being calculated on gross pay less Salary Sacrifice amount. Checked nothing has been changed in Employee card, checked payroll item again - Nothing has changed in this area. Also as mentioned the wording in the employee card on the Super section is above per above and last year is did not have CA mentioned, so what is CA and what has changed. Nothing in the tutorials or any of the webinars I have done or the manuals given and I have double, triple checked, Can someone from Reckon assist????????????????????????????🙄
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Hi Pivacadmin,
I suggest Verify and Rebuild the file. Should the issue persist, please Contact Us | Reckon so that we may investigate the data further.
Best regards,
Karren
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Hi Karren
I will Verify and Rebuild and will check when done and let you know - Thank you
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Hi
I have verified and rebuilt data but no change at all. I have checked in our other Company file and the employee in there who Salary Sacrifices is calculating correctly on gross pay - I have also checked set up of that SS in that Company File and it matches the other one. Do I delete that payroll item and set up a new one and see if that works?
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Yes, we can try deleting the pay item and assign a new one. See if that makes a difference.
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Woohoo - that has corrected it - I deleted the item from the Employee's card and then made that payroll item inactive. Then created a new payroll item and then added it to the Employee's card. I did a dummy unscheduled payroll for this employee and the SGA amount calculated correctly. Thank you
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I'm glad you got it sorted☺️
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@Pivacadmin Just for reference …
CA is Collective Agreement & is usually used for scenarios where a blanket agreement is in place for SG Super that is paid above legislative rates (eg many government departments have a company-wide Enterprise Agreement that employees are paid SG at 15.4% currently)
Shaz Hughes Dip(Fin) ACQ NSW, MICB
*** Reckon Accredited Partner (AP) Bookkeeper - specialising EXCLUSIVELY in Reckon Accounts / Hosted ! ***
* Regd BAS Agent (No: 92314 015)* ICB-Certified Bookkeeper* Snr Seasonal Tax Consultant since 2003 *
Accounted 4 Bookkeeping Services
Ballajura, WA
(NB: Please give my post a Like or mark as Accepted Answer if I have been able to resolve your query as this helps others when seeking solutions!)
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