Access Client File
I have to access a client Hosted file, previously using their login.
With the MFA introduction, I still use their login, but obviously the client gets the code.
How do I set myself up as a user to access the file?
Answers
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you can’t unless you buy a license, get her to send you the code
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Do you know how much the licence is?
Seems a bit extreme, when other software, the owner can give you access within their licence.
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The client can “share” their file to you if you have your own login
Shaz Hughes Dip(Fin) ACQ NSW, MICB
*** Reckon Accredited Partner (AP) Bookkeeper - specialising EXCLUSIVELY in Reckon Accounts / Hosted ! *** Bookkeeping & 1-on-1 customised software Training/Troubleshooting ***
* Regd BAS Agent (No: 92314 015)* ICB-Certified Bookkeeper* Snr Seasonal Tax Consultant since 2003 *
Accounted 4 Bookkeeping Services
Ballajura, WA
(NB: Please give my post a Like or mark as Accepted Answer if I have been able to resolve your query as this helps others when seeking solutions!)
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okay, but to do that do I need my own licence?
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Yes, if you have your own licence, clients can share their files to you so you login under your own details & get your own MFA.
Shaz Hughes Dip(Fin) ACQ NSW, MICB
*** Reckon Accredited Partner (AP) Bookkeeper - specialising EXCLUSIVELY in Reckon Accounts / Hosted ! *** Bookkeeping & 1-on-1 customised software Training/Troubleshooting ***
* Regd BAS Agent (No: 92314 015)* ICB-Certified Bookkeeper* Snr Seasonal Tax Consultant since 2003 *
Accounted 4 Bookkeeping Services
Ballajura, WA
(NB: Please give my post a Like or mark as Accepted Answer if I have been able to resolve your query as this helps others when seeking solutions!)
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about 800 a year and I agree with you - I do some work for my son on another software and no code
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Yeah its a bit of shame. All of a sudden you need to pay for the software youre using.
Kr
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yeah, I'm not paying $800 a year to access one file 4 times a year.
That's ridiculous.
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@JO-ANNE_7327707 Seems your course of action is clear then. Fire the client. Or get them to pay for it. Most of us bookkeepers have our own copy of Hosted. You need it if you are going to support the clients properly. The same as if you are to support clients usign QB, MYOB or Zero
Kr
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