I am new to this community I hope someone can help me

blooms51
blooms51 Member Posts: 3 Novice Member Novice Member

I have just reinstalled Personal Plus 2022 after letting a previous version lapse in 2017. I am trying to update my share portfolio but every time I try to update shares bought or sold or shares reinvested I get an error message and it closes.

Answers

  • GerryWinter
    GerryWinter Accredited Partner Posts: 1,372 Personal Range Elite Expert Personal Range Expert

    I need to see what is really happening in order to fix it for you.

    Gerry id 6376

    Gerhard Winter

    Ph. 0418907140

    Reckon Store Next Door

    "Always at your Service"

    Email: gwinter0808@gmail.com

  • blooms51
    blooms51 Member Posts: 3 Novice Member Novice Member

    Hi Gerry what else do you need to know about my problem

    Max Bloomfield

  • GerryWinter
    GerryWinter Accredited Partner Posts: 1,372 Personal Range Elite Expert Personal Range Expert

    What the error that you get.

    Gerry id 6376

    Gerhard Winter

    Ph. 0418907140

    Reckon Store Next Door

    "Always at your Service"

    Email: gwinter0808@gmail.com

  • blooms51
    blooms51 Member Posts: 3 Novice Member Novice Member

    Hi Gerry

    In the holding screen if you bring up the security you want enter a transaction for and click On enter transaction an error notice appears Reckon accounts unexpected error code 7321 it asks to send or don't send report hope. This will help Max

  • GerryWinter
    GerryWinter Accredited Partner Posts: 1,372 Personal Range Elite Expert Personal Range Expert

    Let me log in and do a few tests to find out what is happening, send me your Reckon Customer ID and pin to my mobile please. 0418907140

    Gerry id 6376

    Gerhard Winter

    Ph. 0418907140

    Reckon Store Next Door

    "Always at your Service"

    Email: gwinter0808@gmail.com