Online bank account is not showing in pay bills
Two general ledger accounts have been set up with online bank option.
When we go to pay bills, select online bank. only one general ledger is showing.
How do we get both general ledgers set up for online banking to show here.
Appreciate your help.
Answers
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Do you have more than one Accounts Payable account here ? :
Shaz Hughes Dip(Fin) ACQ NSW, MICB
*** Reckon Accredited Partner (AP) Bookkeeper - specialising EXCLUSIVELY in Reckon Accounts / Hosted ! ***
* Regd BAS Agent (No: 92314 015)* ICB-Certified Bookkeeper* Snr Seasonal Tax Consultant since 2003 *
Accounted 4 Bookkeeping Services
Ballajura, WA
(NB: Please give my post a Like or mark as Accepted Answer if I have been able to resolve your query as this helps others when seeking solutions!)
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when you go to Chart of Accounts and right click on the bank and select edit - in the online bank details tab is online access enabled? And bank details entered?
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Yes all the banking details are entered.
Online banking has been ticked.
Maybe the general ledger is corrupt?
Appreciate your help.
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you refer to the accounts as general ledger accounts, which is of course is correct but you do mean bank accounts donβt you? Do you enter these using the Pay Bills window?
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Yes, the general ledger accounts are set up as bank accounts with online access.
Yes, trying to pay the bills online using the pay bill window.
Appreciate your help.
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I've just noted the bank account screenshot from Nickiu is incomplete β¦ You MUST have a number in the APCA number field too:
(NOTE: This screenshot is just from the sample file so not a real bank account, hence I've left the detail visible)
You should be able to find your bank's APCA number on their website or via a Google search as they're default numbers, per bank - In some cases, it's just 0s
Shaz Hughes Dip(Fin) ACQ NSW, MICB
*** Reckon Accredited Partner (AP) Bookkeeper - specialising EXCLUSIVELY in Reckon Accounts / Hosted ! ***
* Regd BAS Agent (No: 92314 015)* ICB-Certified Bookkeeper* Snr Seasonal Tax Consultant since 2003 *
Accounted 4 Bookkeeping Services
Ballajura, WA
(NB: Please give my post a Like or mark as Accepted Answer if I have been able to resolve your query as this helps others when seeking solutions!)
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