Annual Leave balance less than expected

cboyce
cboyce Member Posts: 7 Reckoner Reckoner
edited September 16 in Reckon Payroll

Our employee has been working for our business for 2 years. I haven't recorded any holiday pay for him over that time. I'm assuming his annual leave would be 304 hours. Is there a reason why his annual leave is only saying 154 hours?

Answers

  • Tanvi_kataria
    Tanvi_kataria Reckon Staff Posts: 349 Reckon Staff

    Hi @cboyce

    With the calculation of Annual Leave accrual, there is a possibility that some of their pays have not accrued any Leaves.

    Can you please confirm the following -

    • If you have used multiple pay items in the pay runs?
    • Have you been using the same pay item (such as Ordinary, Salary, etc.) in the pay runs?

    Also, check in the Pay items settings, if you have an option enabled for Leave accrual as in the screenshot below -

    image.png

    Please feel free to let us know for any concerns. Thank you!


    Regards

    Tanvi

  • cboyce
    cboyce Member Posts: 7 Reckoner Reckoner
    Screenshot (2).png
    Screenshot (3).png

    Hi Tanvi, These are the pay items and also the leave item

  • Tanvi_kataria
    Tanvi_kataria Reckon Staff Posts: 349 Reckon Staff

    Thank you for the screenshots @cboyce

    It would be helpful, if you confirm whether you have added different pay items in the pay run for the employee as in the screenshot -

    image.png


    Let say, if you have a pay run where you have used Ordinary and there is another Pay run, where you have used Salary. We have to check, if the option for "include in time worked leave accrual" is enabled as mentioned in my above comment.

    With this we will be able to troubleshoot, if one of the items has not accrued Leave or something else that could be causing this. I hope this helps. Thank you!

    Regards

    Tanvi

  • Nickiu
    Nickiu Reckon Staff Posts: 175 Reckon Staff
    edited September 16

    Hi @cboyce,

    As per Tanvi comment above, Click on the pen icon in each Pay items you used to pay the employee and see if you have an option enabled for Leave accrual. If you didn't tick, leaves will not calculate.

    Hope this help,

    Nick

  • cboyce
    cboyce Member Posts: 7 Reckoner Reckoner
    Screenshot (5).png

    Hello, I have a leave item in the pay run. The annual leave hasn't seemed to have accumulated since he started work 4th/01/22.

    Screenshot (6).png

  • Nickiu
    Nickiu Reckon Staff Posts: 175 Reckon Staff
    edited September 17

    Hi @cboyce,

    Can you help us by providing screenshots of the payitem when pay this employee?

    Thanks,

    Nick

  • Tanvi_kataria
    Tanvi_kataria Reckon Staff Posts: 349 Reckon Staff
    edited September 17

    Hi @cboyce

    I have PM you, if you can please reply with the requested information. I will be happy to take a look for you. Thank you!

    Regards

    Tanvi

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