Our employee has been working for our business for 2 years. I haven't recorded any holiday pay for him over that time. I'm assuming his annual leave would be 304 hours. Is there a reason why his annual leave is only saying 154 hours?
Hi @cboyce
With the calculation of Annual Leave accrual, there is a possibility that some of their pays have not accrued any Leaves.
Can you please confirm the following -
Also, check in the Pay items settings, if you have an option enabled for Leave accrual as in the screenshot below -
Please feel free to let us know for any concerns. Thank you!
Regards
Tanvi
Hi Tanvi, These are the pay items and also the leave item
Thank you for the screenshots @cboyce
It would be helpful, if you confirm whether you have added different pay items in the pay run for the employee as in the screenshot -
Let say, if you have a pay run where you have used Ordinary and there is another Pay run, where you have used Salary. We have to check, if the option for "include in time worked leave accrual" is enabled as mentioned in my above comment.
With this we will be able to troubleshoot, if one of the items has not accrued Leave or something else that could be causing this. I hope this helps. Thank you!
Hi @cboyce,
As per Tanvi comment above, Click on the pen icon in each Pay items you used to pay the employee and see if you have an option enabled for Leave accrual. If you didn't tick, leaves will not calculate.
Hope this help,
Nick
Hello, I have a leave item in the pay run. The annual leave hasn't seemed to have accumulated since he started work 4th/01/22.
Can you help us by providing screenshots of the payitem when pay this employee?
Thanks,
I have PM you, if you can please reply with the requested information. I will be happy to take a look for you. Thank you!
