Annual leave not accruing for new employee

Therese R
Therese R Member Posts: 90 Reckoner Reckoner
in Reckon Payroll

We have a new employee whose annual leave accrual is not accruing. Personal leave and RDO's all accruing correctly. I have had to manually input the A/L accrual for each pay run.

image.png

Any suggestions as to why this is occurring please?

Best Answers

  • Tanvi_kataria
    Tanvi_kataria Reckon Staff Posts: 303 Reckon Staff
    Answer ✓

    Hi @Therese R

    For Leave Accrual Calculating, please remove the 0.00 from the Maximum Accumulation as mentioned in your above attached screenshot.

    Entering 0.00 means, that you're setting a Maximum Limit to 0 and hence is not accruing anything for the Pay runs.

    Once removed, save and create a Pay run to test if it is accruing leave or not.

    Please let us know for any concerns/issues. Thank you!

    Regards

    Tanvi

  • Tanvi_kataria
    Tanvi_kataria Reckon Staff Posts: 303 Reckon Staff
    Answer ✓

    No worries @Therese R,

    I am sending you DM, if the issue persists, feel free to share the details requested and will be happy to have a look for you. Thank you!

    Regards

    Tanvi

Answers

  • Therese R
    Therese R Member Posts: 90 Reckoner Reckoner

    Thanks Tanvi - I have removed the zero's from the set up. Interesting to note that there were zero's in the PL and RDO set up as well but had no issues with those accruing - I have deleted them also just to make sure.

    Kind regards

    Therese

  • thevicnics
    thevicnics Member Posts: 1 Novice Member Novice Member

    Annual Leave and Personal Leave is not accruing in each pay for our employee. Have removed zero's in the Settings tab as suggested, but I am still having to manually input the accrual amounts each pay. Thanks!

  • Tanvi_kataria
    Tanvi_kataria Reckon Staff Posts: 303 Reckon Staff

    Morning @thevicnics

    If you can please check whether you have enabled the option for your Pay Items to accrue leave. This can be checked as mentioned in the screenshot attached below -

    image.png

    Please let us know for any concerns/issues. Thank you!

    Regards

    Tanvi

  • Therese R
    Therese R Member Posts: 90 Reckoner Reckoner

    HI Tanvi

    Yes the pay items have that ticked. It is only this employee that is having the issues.

    I will see if the changes I made yesterday will fix the issue in the next pay run next Monday.

    Regards

    Therese

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