nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Pay items no longer working in new financial year

BobW

Hi Everyone

I am having trouble with an employee and their salary sacrifice and extra tax contribution pay items

The pay item for their salary sacrifice has worked fine for over 18 months until the new financial year and it has stopped automatically being taken out. The item is still there in his employee info it just wont automatically work in a pay run you need to manually enter the amount

He has also asked to contribute another $20 to tax per pay run which I have set up but again it is in his employee page but wont automatically come up on a pay run.

Not sure what i have done but i have never had this trouble before.

Thanks

Comments

Tanvi_kataria

Hi @BobW

Regarding the pay items that you have in the Employee record, have you tried removing it completely and re-added them back again?
When creating a Pay run which option are you selecting? - Is that Copy from previous pay run?

Regards

Tanvi

Karren Labrador

Hi BobW,

Is the salary sacrifice existing in the Pay set up?

Are you using the Default Pay items when creating a payrun?

Best regards,

Karren

Reckon One Announcements & Important Info

Don't miss announcements and important info for Reckon One.

Click Here

Reckon One Help Videos 📽️

Check out our Reckon One how-to videos for tips & tricks and help with common tasks!

Button

Reckon Payroll Ideas & Feature Requests 💡

Got a cool idea or want a new payroll feature in Reckon One? Let us know here!

Button

Find more posts tagged with

Component react.online had an error.

ref must be one of: categoryID, siteSectionID, category, category/categoryID, category/name, category/description, category/url, category/allowedDiscussionTypes, locale, siteSection, siteSection/basePath, siteSection/contentLocale, siteSection/sectionGroup, siteSection/sectionID, siteSection/name, siteSection/description, siteSection/apps, siteSection/attributes, layoutViewType, discussionID, commentID, page, latest, sort, sortType, lookupSort, discussion, discussion/name, tags, breadcrumbs, discussionApiParams, serverDraftID, serverDraft.