Payroll Error in Reporting
Hi, we did a payrun on 10 october (only one), when i reconciled to this date in bank account I noticed the payrun was entered 3 times in the bank account to the 1 in payrol, so I went into payrol turned back into a draft and resubmitted payrun, this removed the additional 2 entries in the bank account from what i can see. However, today I have found that the Profit and Loss report is still showing 3 lots of the payrun for that date instead of the single payrun. Help need this fixed. Thanks
Comments
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HI, we are also having the same issue! Last week we had many issues and it appears that in the day to day journals we have 4 extra runs. which is being picked up this week!
how do we delete these extra runs please?
Mel
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Hi Klaura, I have 4 Journal entries to delete! But when i go in to Journal and choose a batch, i do not have the Delete option available on the top right hand side as indicated in a tutorial. Why would we not have this option?
I have been able to process todays pays by only selecting the ones from today!
Regards,
Mel
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Thanks, found the extra journals and deleted the ones required.
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