Full time employee's leave not accruing

Zheng
Zheng Member Posts: 18 Reckoner Reckoner
edited October 23 in Accounts Hosted

I have created a new employee file in Reckon, she's full time and entitled for sick leave and annual leave, for somehow, the Reckon isn't accrued her leaves, I have checked I did put the leave hours in, but still not sure where to look for the error? Could you please help? Thank you.

Best Answer

  • Acctd4
    Acctd4 Accredited Partner Posts: 3,781 Reckon Accounts Hosted Elite Expert Reckon Accounts Hosted Expert
    Answer βœ“

    @Zheng I suspected it would be this … You need to remove the 0.00 here:

    This is the maximum number of hours an employee can accrue & … by having 0.00 entered there - it's currently set that they can't accrue any at all 😬

    Shaz Hughes Dip(Fin) ACQ NSW, MICB

    *** Reckon Accredited Partner (AP) Bookkeeper - specialising EXCLUSIVELY in Reckon Accounts / Hosted ! ***

    * Regd BAS Agent (No: 92314 015)* ICB-Certified Bookkeeper* Snr Seasonal Tax Consultant since 2003 *

    Accounted 4 Bookkeeping Services

    Ballajura, WA

    shaz@accounted4.com.au

    https://accounted4.com.au

    (NB: Please give my post a Like or mark as Accepted Answer if I have been able to resolve your query as this helps others when seeking solutions!)

Answers

  • Lucas
    Lucas Reckon Staff Posts: 283 Reckon Staff
    edited October 23

    Hi @Zheng,

    I have a question, does this employee use the same Payroll line item as your other employees? If not, it may be the line item that does not have leave accumulating in the settings for it. If you could let me know, it would help greatly.

    Thank you and speak soon.

  • Zheng
    Zheng Member Posts: 18 Reckoner Reckoner

    Where to look for the line item?

  • Lucas
    Lucas Reckon Staff Posts: 283 Reckon Staff

    Hi @Zheng,

    A line item is here in the Paycheque when creating a pay run:

    If you could please go into the payroll item list and review the pay item settings for leaves, you should be able to see if the leaves accumulate on it or not:

    Thank you and speak soon.

  • Zheng
    Zheng Member Posts: 18 Reckoner Reckoner

    Hi Lucas, thank you for your reply. Yes, it's the same as for other employees.

  • Lucas
    Lucas Reckon Staff Posts: 283 Reckon Staff

    Hi @Zheng,

    Is there anything different about this employee compared to others?

  • Zheng
    Zheng Member Posts: 18 Reckoner Reckoner

    Don't think there's any difference.

  • Acctd4
    Acctd4 Accredited Partner Posts: 3,781 Reckon Accounts Hosted Elite Expert Reckon Accounts Hosted Expert

    @Zheng Are you able to post a screenshot of the employee’s Leave tabs ? (You can block out any sensitive data)

    Shaz Hughes Dip(Fin) ACQ NSW, MICB

    *** Reckon Accredited Partner (AP) Bookkeeper - specialising EXCLUSIVELY in Reckon Accounts / Hosted ! ***

    * Regd BAS Agent (No: 92314 015)* ICB-Certified Bookkeeper* Snr Seasonal Tax Consultant since 2003 *

    Accounted 4 Bookkeeping Services

    Ballajura, WA

    shaz@accounted4.com.au

    https://accounted4.com.au

    (NB: Please give my post a Like or mark as Accepted Answer if I have been able to resolve your query as this helps others when seeking solutions!)
  • Zheng
    Zheng Member Posts: 18 Reckoner Reckoner

    Hi, thank you for replying, please refer to below of the employee's leave tab:

  • Zheng
    Zheng Member Posts: 18 Reckoner Reckoner

    Hi, YOU ARE A STAR, you're right, after removed the 0.00, it will accrue the leave hours. A very big thank you to you for helping me solving this. πŸ‘οΈπŸ‘οΈπŸ‘οΈπŸ‘οΈπŸ‘οΈπŸ‘οΈπŸ‘οΈπŸ‘οΈ

  • Acctd4
    Acctd4 Accredited Partner Posts: 3,781 Reckon Accounts Hosted Elite Expert Reckon Accounts Hosted Expert

    Good to hear πŸ‘πŸ»πŸ‘ŒπŸ»

    You’re very welcome @Zheng ☺️

    Shaz Hughes Dip(Fin) ACQ NSW, MICB

    *** Reckon Accredited Partner (AP) Bookkeeper - specialising EXCLUSIVELY in Reckon Accounts / Hosted ! ***

    * Regd BAS Agent (No: 92314 015)* ICB-Certified Bookkeeper* Snr Seasonal Tax Consultant since 2003 *

    Accounted 4 Bookkeeping Services

    Ballajura, WA

    shaz@accounted4.com.au

    https://accounted4.com.au

    (NB: Please give my post a Like or mark as Accepted Answer if I have been able to resolve your query as this helps others when seeking solutions!)
  • Zheng
    Zheng Member Posts: 18 Reckoner Reckoner

    Can I please also ask you another question, we have fortnightly pay for our payroll, this employee has only started working on the 2nd week of her first pay period, then she will only be entitled for half of the accrued hours of a full pay period, is this correct? Thank you.

  • Acctd4
    Acctd4 Accredited Partner Posts: 3,781 Reckon Accounts Hosted Elite Expert Reckon Accounts Hosted Expert
    edited October 24

    @Zheng I always set up all leave to accrue "Every hour" (NOT per pay, as yours is 😬)

    That way, the leave is always calculated accurately, even when hours are pro rata or change 😊

    Shaz Hughes Dip(Fin) ACQ NSW, MICB

    *** Reckon Accredited Partner (AP) Bookkeeper - specialising EXCLUSIVELY in Reckon Accounts / Hosted ! ***

    * Regd BAS Agent (No: 92314 015)* ICB-Certified Bookkeeper* Snr Seasonal Tax Consultant since 2003 *

    Accounted 4 Bookkeeping Services

    Ballajura, WA

    shaz@accounted4.com.au

    https://accounted4.com.au

    (NB: Please give my post a Like or mark as Accepted Answer if I have been able to resolve your query as this helps others when seeking solutions!)
  • Zheng
    Zheng Member Posts: 18 Reckoner Reckoner

    Got it, thank you for your reply again.