Full time employee's leave not accruing

I have created a new employee file in Reckon, she's full time and entitled for sick leave and annual leave, for somehow, the Reckon isn't accrued her leaves, I have checked I did put the leave hours in, but still not sure where to look for the error? Could you please help? Thank you.

Accepted answers

Acctd4

@Zheng I suspected it would be this … You need to remove the 0.00 here:

This is the maximum number of hours an employee can accrue & … by having 0.00 entered there - it's currently set that they can't accrue any at all 😬

All comments

Lucas

Hi @Zheng,

I have a question, does this employee use the same Payroll line item as your other employees? If not, it may be the line item that does not have leave accumulating in the settings for it. If you could let me know, it would help greatly.

Thank you and speak soon.

Zheng

Where to look for the line item?

Lucas

Hi @Zheng,

A line item is here in the Paycheque when creating a pay run:

If you could please go into the payroll item list and review the pay item settings for leaves, you should be able to see if the leaves accumulate on it or not:

Thank you and speak soon.

Zheng

Hi Lucas, thank you for your reply. Yes, it's the same as for other employees.

Lucas

Hi @Zheng,

Is there anything different about this employee compared to others?

Zheng

Don't think there's any difference.

Acctd4

@Zheng Are you able to post a screenshot of the employee’s Leave tabs ? (You can block out any sensitive data)

Zheng

Hi, thank you for replying, please refer to below of the employee's leave tab:

Acctd4

@Zheng I suspected it would be this … You need to remove the 0.00 here:

This is the maximum number of hours an employee can accrue & … by having 0.00 entered there - it's currently set that they can't accrue any at all 😬

Zheng

Hi, YOU ARE A STAR, you're right, after removed the 0.00, it will accrue the leave hours. A very big thank you to you for helping me solving this. 👍️👍️👍️👍️👍️👍️👍️👍️

Acctd4

Good to hear 👏🏻👌🏻

You’re very welcome @Zheng ☺️

Zheng

Can I please also ask you another question, we have fortnightly pay for our payroll, this employee has only started working on the 2nd week of her first pay period, then she will only be entitled for half of the accrued hours of a full pay period, is this correct? Thank you.

Acctd4

@Zheng I always set up all leave to accrue "Every hour" (NOT per pay, as yours is 😬)

That way, the leave is always calculated accurately, even when hours are pro rata or change 😊

Zheng

Got it, thank you for your reply again.

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