Full time employee's leave not accruing
I have created a new employee file in Reckon, she's full time and entitled for sick leave and annual leave, for somehow, the Reckon isn't accrued her leaves, I have checked I did put the leave hours in, but still not sure where to look for the error? Could you please help? Thank you.
Best Answer
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@Zheng I suspected it would be this … You need to remove the 0.00 here:
This is the maximum number of hours an employee can accrue & … by having 0.00 entered there - it's currently set that they can't accrue any at all 😬
Shaz Hughes Dip(Fin) ACQ NSW, MICB
*** Reckon Accredited Partner (AP) Bookkeeper - specialising EXCLUSIVELY in Reckon Accounts / Hosted ! *** Bookkeeping & 1-on-1 customised software Training/Troubleshooting ***
* Regd BAS Agent (No: 92314 015)* ICB-Certified Bookkeeper* Snr Seasonal Tax Consultant since 2003 *
Accounted 4 Bookkeeping Services
Ballajura, WA
(NB: Please give my post a Like or mark as Accepted Answer if I have been able to resolve your query as this helps others when seeking solutions!)
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Answers
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Hi @Zheng,
I have a question, does this employee use the same Payroll line item as your other employees? If not, it may be the line item that does not have leave accumulating in the settings for it. If you could let me know, it would help greatly.
Thank you and speak soon.
Lucas Andrews
Technical Support Representative0 -
Where to look for the line item?
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Hi @Zheng,
A line item is here in the Paycheque when creating a pay run:
If you could please go into the payroll item list and review the pay item settings for leaves, you should be able to see if the leaves accumulate on it or not:
Thank you and speak soon.
Lucas Andrews
Technical Support Representative0 -
Hi Lucas, thank you for your reply. Yes, it's the same as for other employees.
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Don't think there's any difference.
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@Zheng Are you able to post a screenshot of the employee’s Leave tabs ? (You can block out any sensitive data)
Shaz Hughes Dip(Fin) ACQ NSW, MICB
*** Reckon Accredited Partner (AP) Bookkeeper - specialising EXCLUSIVELY in Reckon Accounts / Hosted ! *** Bookkeeping & 1-on-1 customised software Training/Troubleshooting ***
* Regd BAS Agent (No: 92314 015)* ICB-Certified Bookkeeper* Snr Seasonal Tax Consultant since 2003 *
Accounted 4 Bookkeeping Services
Ballajura, WA
(NB: Please give my post a Like or mark as Accepted Answer if I have been able to resolve your query as this helps others when seeking solutions!)
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Hi, thank you for replying, please refer to below of the employee's leave tab:
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Hi, YOU ARE A STAR, you're right, after removed the 0.00, it will accrue the leave hours. A very big thank you to you for helping me solving this. 👍️👍️👍️👍️👍️👍️👍️👍️
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Good to hear 👏🏻👌🏻
You’re very welcome @Zheng ☺️
Shaz Hughes Dip(Fin) ACQ NSW, MICB
*** Reckon Accredited Partner (AP) Bookkeeper - specialising EXCLUSIVELY in Reckon Accounts / Hosted ! *** Bookkeeping & 1-on-1 customised software Training/Troubleshooting ***
* Regd BAS Agent (No: 92314 015)* ICB-Certified Bookkeeper* Snr Seasonal Tax Consultant since 2003 *
Accounted 4 Bookkeeping Services
Ballajura, WA
(NB: Please give my post a Like or mark as Accepted Answer if I have been able to resolve your query as this helps others when seeking solutions!)
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Can I please also ask you another question, we have fortnightly pay for our payroll, this employee has only started working on the 2nd week of her first pay period, then she will only be entitled for half of the accrued hours of a full pay period, is this correct? Thank you.
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@Zheng I always set up all leave to accrue "Every hour" (NOT per pay, as yours is 😬)
That way, the leave is always calculated accurately, even when hours are pro rata or change 😊
Shaz Hughes Dip(Fin) ACQ NSW, MICB
*** Reckon Accredited Partner (AP) Bookkeeper - specialising EXCLUSIVELY in Reckon Accounts / Hosted ! *** Bookkeeping & 1-on-1 customised software Training/Troubleshooting ***
* Regd BAS Agent (No: 92314 015)* ICB-Certified Bookkeeper* Snr Seasonal Tax Consultant since 2003 *
Accounted 4 Bookkeeping Services
Ballajura, WA
(NB: Please give my post a Like or mark as Accepted Answer if I have been able to resolve your query as this helps others when seeking solutions!)
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Got it, thank you for your reply again.
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Reckon Staff 
