Automatic Reminders for overdue invoices from Reckon Accounts Hosted

sanitybookkeeping
sanitybookkeeping Member Posts: 6 Novice Member Novice Member

Is it is possible to send automatic reminders to clients for overdue invoices. Once an invoice becomes overdue, can reckon automatically resend the invoice with a reminder that it is overdue?

Answers

  • Nickiu
    Nickiu Reckon Staff Posts: 175 Reckon Staff

    Morning @sanitybookkeeping

    To set a reminder in Reckon Account, Go to Edit menu → Preferences → Reminders.

    Hope this helps,

    Nick

  • sanitybookkeeping
    sanitybookkeeping Member Posts: 6 Novice Member Novice Member

    This is a reminder for the business user - right? To let them know the invoice is outstanding.

    But I want Reckon to automatically email a reminder to the customer when the invoice is outstanding

  • cosmic
    cosmic Reckon Developer Partner Posts: 1,124 Reckon Legend Reckon Legend

    YES, agree , i used to use this feature years ago. Whats needed is the software to look at receivables and as per Terms setup send actual invoices as a reminder that its over due. And stop, once the invoice is paid .

    Requires source codes changes .

    Cloud accounting software has these functions built in or as Add on.

    Cosmic Accounting Group

    Accountants and Tax Agents 22397009

  • Nickiu
    Nickiu Reckon Staff Posts: 175 Reckon Staff

    Hi @sanitybookkeeping

    There is an add-on feature in Reckon Account Hosted that you might interested. Check this out:

    Nick

  • sanitybookkeeping
    sanitybookkeeping Member Posts: 6 Novice Member Novice Member

    Thanks - I will check it out

  • sanitybookkeeping
    sanitybookkeeping Member Posts: 6 Novice Member Novice Member

    Hmmm - Disappointing that it is a paid add on feature- I wish the software would do it automatically - Thanks anyway

  • Nickiu
    Nickiu Reckon Staff Posts: 175 Reckon Staff

    Hi @sanitybookkeeping

    Sorry to hear that, if you have any idea or feature that you wanted to share with our development team to be implement in the future. please visit https://ideas.reckon.com/

    Thank you,

    Nick