How to submit super via clearing house?
sherina79
Member Posts: 48 Reckoner 
The system have refunded employee's super contribution despite correct information details the system was not able to process. Technical team is suggesting to submit a SAFF file to the clearing house to process the super.
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Answers
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Hi sherina79,
Was there a reason provided by Superstream why it was refunded?
You may follow this guide here on how to create a SAFF in Reckon Payroll.
About SuperStream in Reckon One - Reckon Help and Support Centre
I hope it helps.
Best regards,
Karren
Kind regards,
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Reckon Staff 