Why does my Floating Toolbar not have the Clipboard function?

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Andie
Andie Member Posts: 3 Novice Member Novice Member
in Accounts Hosted

Just wondering why my Floating Toolbar does not have the Clipboard function while my colleagues do.

I'm guessing there are some settings on my laptop I need to change, can anyone help?

Thanks

Best Answer

  • Alexis McKeown
    Alexis McKeown Reckon Staff Posts: 567 Reckon Staff Reckon Staff
    Answer ✓

    Dear @Andie ,

    Which web browser are you using vs. the web browsers your colleagues are using?

    If you are using Mozilla FireFox, this clipboard does not appear as it allows direct copy/paste functions, whereas Chromium-based browsers (Edge; Chrome) do not, which requires the clipboard function.

    It will still appear when you go to copy text in FireFox.

    Kind regards,

    Alexis McKeown

    Reckon Senior Technical Support

    Alexis McKeown

    Reckon Senior Technical Support
    Working hard since 2018

Answers

  • Andie
    Andie Member Posts: 3 Novice Member Novice Member

    Thanks Alexis - I have swapped to FireFox for the ease of use

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