Where has a deposit to sales order been posted?

Vanessa Hales
Vanessa Hales Member Posts: 9 Reckoner Reckoner
in Reckon Accounts (Desktop)

Hi, just wondering if there is a way to see what account a receipt has gone to?

I have a customer sales order, showing as paid. It is not showing in the bank account, or undeposited funds. Is there a quick way to see what account this has been posted to?

Comments

  • Reeta
    Reeta Reckon Staff Posts: 175 Reckon Staff

    Hi @Vanessa Hales ,

    First, access the customer center and select the relevant customer. Upon selection, the customer transactions will be displayed. If the sales order indicates that it is paid and you have received the payment, there should be a corresponding payment transaction. You can view the account information in the payment row under the account column, as shown in the image below.

    image.png

    Hope this helps.

    If you have any further queries, please do not hesitate to post it in our community.

    Kind regards,

    Reeta

  • Vanessa Hales
    Vanessa Hales Member Posts: 9 Reckoner Reckoner

    Perfect, thank you :-)

  • Reeta
    Reeta Reckon Staff Posts: 175 Reckon Staff

    @Vanessa Hales ,

    I'm glad to help!!

    Wishing you a wonderful Christmas filled with joy!☺️

    Regards,

    Reeta

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